Campus ID Card

 Office of Student Life

 
Frequently Asked Questions
What is the Campus Card?  To Top

The Campus Card is your SBCC picture ID card which may be used as a cash card for select campus services.

What can I do with my Campus Card?  To Top

You can use it to pay for the following items and at the following locations:

  • The Campus Bookstore
  • All food service venues
  • Printing in on-campus computer labs
  • Pay for Library fines
  • Copy machines at the Luria Library and the Campus Center

 

Where do I get my Campus Card?  To Top

Get your picture taken and receive your card in the Office of Student Life on the second floor of the Campus Center (CC) building. (campus map)

How do I put money on my Campus Card?  To Top

Online:
  1. Login to your Pipeline account.
  2. Click on the Student tab and from the list select "Campus Card".
  3. Under "Account" you will see the FLEX category in which to place funds:
    • The FLEX account covers all services that accept the Campus card.
    • Click the Add Money link and follow the prompts to make a deposit.
    • To ensure that your deposit goes through click on the 'Make Deposit' button on the lower right hand of the Deposit Confirmation screen.
    • Once the deposit goes through you will receive an e-mail confirmation in your pipeline account.

      Note: If you save a payment method in on pipeline you will be able to download the 'Transact eAccounts' app from Google Play or Apple App Store and sign in to be able to quickly add money to your campus card using your mobile device.  
Contact the Campus Card Administrator:
Email: campuscard@sbcc.edu
Phone: 805-965-0581 x4091

On Campus:
Go to the Campus Card ATM in the Campus Center (CC) (campus map) or to the Luria Library entrance (West Campus). Add value using cash ($1 minimum) or with a credit or debit card ($10 minimum). The Campus Card ATM can also tell you if the card you are using is the most current card (if you have had multiple cards) these machines will not recognize the card if it is not the current "active" card.

 

 

My Campus Card is lost or stolen. What do I do?  To Top

You will need to cancel the lost or stolen card then get a new one. Login to your Campus Card account through Pipeline, then click on "cancel your card." You can receive a new card at the Office of Student Life.

Contact the Campus Card Administrator:
Email: campuscard@sbcc.edu
Phone: 805-965-0581 x4091

My Campus Card won't work. It says "Insufficient Funds."  To Top

Possible scenarios:

  • No money has been deposited on your account.

 

The credit cards accepted are Visa and MasterCard. To ensure that your deposit goes through click on the 'Make Deposit' button on the lower right hand of the Deposit Confirmation screen. Once the deposit goes through you will receive an e-mail confirmation in your pipeline account.  

Contact the Campus Card Administrator:
Email: campuscard@sbcc.edu
Phone: (805) 965-0581 x4091

My Campus Card won't work. It says "No Account Found."  To Top

Possible scenarios:

  • Magnetic Strip on back of Campus Card has been de-magnetized.
    - Go to the Office of Student Life to have a new card issued.
  • Campus Card presented may not be the active card.
    - Did you get a replacement card? Only the NEWEST ID card is active and can be used in the Campus Card system. If you are unsure which card is active, go to the Office of Student Life, present card(s) to staff and have a new ID card issued.
  • A student accidentally reported his/her card lost or stolen via the web, 'freezing' use of card.
    - Please contact Card Administrator.

 

Contact the Campus Card Administrator:
Email: campuscard@sbcc.edu
Phone: (805) 965-0581 x4091

Can I get a refund?  To Top

Refunds will be provided, with the following conditions:
If an Email request by the cardholder is sent to campuscard@sbcc.edu (include Full Name, K number and current mailing address) AND the student cardholder graduates, withdraws, or is dismissed from the college, employee cardholder terminates employment, AND refund amount is greater than $1.00, after mandatory $10.00 fee is charged against the remaining balance.

Additional Information:
Books and merchandise purchased using Campus Card will be refunded to the cardholder account according to the existing Bookstore refund policy. Refunds are not available at the Campus Card ATM in the Campus Center. Refund checks are written in the name of the account holder and mailed to the address provided in the email request. An account will be closed automatically when a student is no longer registered. Employee accounts are closed on the last day of employment with the college. Any remaining balance in accounts automatically closed may be forfeited to the college.

Questions?
Contact Campus Card Administrator:
Email: campuscard@sbcc.edu
 Phone: (805) 965-0581 x4091